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Cover image for MaintainIQ: One WhatsApp Ping That Saved FixNow UAE's Business
Skye Wright
Skye Wright

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MaintainIQ: One WhatsApp Ping That Saved FixNow UAE's Business

Miss one simple message.Your best customer disappears forever.
FixNow UAE learned this the hard way until MaintainIQ changed everything.
UAE heat breaks ACs. Pipes leak at night. Customers want fixes NOW or they call someone else.FixNow's team sent messages by hand. No records. Feedback lost. Repeat jobs? Almost zero.PureDesigners built something smart. Not just a robot. A friend who never forgets. MaintainIQ texts after every job: "Sara, is your AC still working? Rate 1 5."Customer says "leak"? New ticket made instantly in Supabase. Team gets alert on Make.com. Power BI shows graphs who's happy, best workers, repeat customers.
No one gets forgotten. Every chat teaches the system. Truth: Humans forget. AI remembers everything.
Super easy tools IBM Watsonx understands what customers feel. Twilio sends WhatsApp messages. Python checks if they're happy or mad.
Simple steps: Job done → send message → AI reads reply → make ticket or note → screen updates.
PureDesigners made it perfect. See their full story on https://puredesigners.com/success-stories/maintainiq-ai-maintenance-client-retention-bot turns complaints into money! Now everyone in facilities uses WhatsApp AI. Auto tickets. No more lost emails.FixNow wins because customers feel someone always listens. Like a friend who remembers everything.
Big wins 61% more customers came back. In just 8 weeks.40% faster fixes. 30% more extra sales. Zero missed messages.From quick fixer to smart partner. PureDesigners added memory AI knows your history. Real talk: Other companies chase new customers while losing old ones. MaintainIQ stops the loss. Check their portfolio at https://puredesigners.com/portfolio now AI predicts problems before they happen. Bots everywhere cut paperwork, spot issues early, keep customers loyal.
Simple truth: WhatsApp rules UAE and Pakistan. No app needed. Billions use it daily. Workers get tired typing. Bots never stop. FixNow's screen shows bosses exactly who's good and what to grow.Funny part: Your rival still types "How was service?" while MaintainIQ books the next job!
PureDesigners mixed smart tech with real stories Watsonx Twilio real friends, not just replies. Their site https://puredesigners.com/ has the full plan for growing businesses.Pakistan companies going to UAE? This is your secret trick.
Could one smart message bring back your lost customers?

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